Safe & Aware

On Hajee Responsible Gaming
Play Smart, Stay in Control

Entertainment becomes a problem when it gets out of hand. Hajee believes every player deserves to enjoy the game with a smile — which is why we provide full responsible gaming protection.

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Hajee's Responsible Gaming Tools

We want you to play on your own terms — for the fun of it, but always within your limits.

Set Deposit Limits

Set a fixed limit on your daily, weekly, or monthly deposits. Once a limit is in place, you cannot exceed it — and that's exactly the point. It's there to protect you.

Session Time Limit

Decide in advance how long you want to play. Hajee will automatically alert you when your time is up and, if needed, end the session on your behalf.

Self-Exclusion

If you feel like you need a break, you can exclude yourself from your account for a set period. Options range from 7 days all the way to a permanent ban.

Loss Limit

If you exceed a set loss amount, Hajee will automatically notify you and prevent you from placing further bets for the rest of that day.

Cooling-Off Period

Use the cooling-off option to avoid impulsive or emotionally driven bets — pause your account for a while whenever you need to step back.

Expert Support

Our trained support team is always ready. Reach out to us with any concern — we're here to help, not to judge.

What does responsible gaming mean?

Responsible gaming is about more than just betting less. It means playing with full awareness, making decisions within your financial limits, and keeping entertainment as entertainment — not a livelihood or a way to cope with stress. Hajee believes responsible gaming is every player's right, and protecting that right is our responsibility.

More and more people in Bangladesh are getting into online gaming and betting. But like any form of entertainment, too much of it can become a problem. Hajee wants you to stay safe and hold on to the joy of the game.

Is gambling or gaming becoming a problem for you?

Ask yourself the following questions. If even one answer is "Yes", it's time to pause and reflect:

  • Are you chasing losses by placing more bets to win back what you've lost?
  • Hiding your gaming from family or friends?
  • Are you using bill money or savings to fund your bets?
  • Do you feel anxious or restless when you're not playing?
  • Do you find it hard to stop, even when you want to?

If you answered "Yes" to any of the questions above, please reach out to the Hajee Help Centre. We'll connect you with the right support.

Responsible Gaming Policy at Hajee

Age Verification

You must be 18 or older to register on Hajee. We verify age at the point of registration and may request additional identity verification at any time. Accounts found to belong to minors will be closed immediately.

One Account, One Person

Each person may only create one Hajee account. Creating multiple accounts violates our terms and goes against responsible gaming principles. Any accounts found to be duplicates will be closed.

Wagering Limits

The golden rule of responsible play: only bet what you can afford to lose — money that won't affect your everyday life if it's gone. Never gamble with household funds, borrowed money, or emergency savings. Hajee gives you the tools to set your own limits so sticking to this rule becomes that much easier.

Our Team's Training

Every member of Hajee's support team is specially trained in responsible gaming. They are equipped to identify and assist players who may be struggling. If you ever feel that you or someone you know needs help, don't hesitate to contact us.

Advice for Family & Friends

Sometimes the people closest to us notice a gambling problem before the person themselves is willing to see or admit it. If you think a family member or friend is betting excessively, talk to them directly. You can also reach out to Hajee's Help Centre on their behalf.

Seeking Help Is Not a Weakness

In our society, asking for help is often seen as a sign of weakness. But the reality is the opposite — recognizing a problem and seeking a solution takes real courage. Whenever you reach out to Hajee for help, we'll stand by you without judgment. Our goal is to support you, not blame you.

Remember, responsible gaming is a mindset — not just a set of rules to follow. Hajee encourages that mindset and walks with you every step of the way.


Hajee's Commitment

We're more than just a betting platform — we're a responsible community. Every player's safety is our highest priority.

Responsible Gaming Enquiries

Log in to your account, go to "Account Settings", and select the "Responsible Gaming" option. From there, you can set daily, weekly, or monthly deposit limits. Limit decreases take effect immediately, while increases come into effect after 24 hours.

Yes, activating self-exclusion keeps your account balance completely safe. Once the exclusion period ends, you can withdraw your funds at any time. Only your betting activity will be suspended during this period.

Absolutely. Use parental control software on your device and make sure your Hajee account is secured with a strong password and two-factor authentication. If you have any concerns, contact us.

Reach our support team directly. We're available 24 hours a day, 7 days a week — via live chat, email, or phone, whichever works best for you.

Cooling-off is generally a short-term break — anywhere from 24 hours to a few weeks. Self-exclusion is longer-term — ranging from several months to permanent. Cooling-off is mainly for pausing in the heat of the moment, while self-exclusion is for more serious concerns.

Play Safe, Play Happy

Join Hajee and enjoy a responsible gaming experience — where your safety always comes first.

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